Privacy Policy

GIC Middle East (referred to as “GICME,” “we,” “us,” or “our”) is committed to protecting the privacy of visitors to our corporate website. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit and interact with our website, [Your Website URL, e.g., www.gicmiddleast.com].

As a leading technology reseller and partner primarily based in Kuwait, with a strong presence in Qatar and Saudi Arabia, our website serves as a crucial touchpoint for showcasing our business, service offerings, and facilitating inquiries. We do not conduct direct online sales through this website.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information for different purposes to provide and improve our services to you.

a. Information You Voluntarily Provide: When you interact with our website, particularly through our contact forms, inquiry forms, or when requesting a consultation, you may provide us with personal information, including but not limited to:

  • Your full name

  • Your email address

  • Your phone number

  • Your company name

  • Your job title

  • Details of your inquiry or message

  • Any other information you choose to provide in your communication

b. Information Collected Automatically (Usage Data): When you access our website, we may also automatically collect certain information about your device and browsing activity. This Usage Data may include:

  • Your computer’s Internet Protocol (IP) address

  • Browser type and version

  • Pages of our website that you visit

  • The time and date of your visit

  • The time spent on those pages

  • Unique device identifiers

  • Other diagnostic data

c. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are small data files placed on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our website.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

2. How We Use Your Information

GICME uses the collected data for various purposes:

  • To respond to your inquiries and provide you with the information, products, or services you request.

  • To provide and maintain our website.

  • To notify you about changes to our services.

  • To allow you to participate in interactive features of our website when you choose to do so.

  • To provide customer support.

  • To gather analysis or valuable information so that we can improve our website and services.

  • To monitor the usage of our website.

  • To detect, prevent, and address technical issues.

  • To send you marketing and promotional communications about our products, services, and events that may be of interest to you, based on your consent or legitimate interest (you can opt-out at any time).

3. Disclosure of Your Information

We may share your personal information in the following situations:

  • With Service Providers: We may share your information with third-party companies and individuals who perform services on our behalf (e.g., website hosting, analytics, CRM systems, email marketing services). These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

  • Within GICME Group: Your information may be shared with our affiliates and related entities within the GICME group of companies for internal business purposes consistent with this Privacy Policy.

  • For Legal Requirements: We may disclose your personal information in the good faith belief that such action is necessary to:

    • Comply with a legal obligation (e.g., court order, subpoena).

    • Protect and defend the rights or property of GICME.

    • Prevent or investigate possible wrongdoing in connection with the website.

    • Protect the personal safety of users of the website or the public.

    • Protect against legal liability.

  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Data Security

The security of your data is important to us. We implement reasonable and appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Data Protection Rights

Depending on your location and applicable laws, you may have the following data protection rights:

  • The Right to Access: You have the right to request copies of your personal data.

  • The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.

  • The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

  • The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.

  • The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

  • The Right to Withdraw Consent: If we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

7. Links to Other Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our website, prior to the change becoming effective and update the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us:

  • By email: [Insert General GICME Email, e.g., info@gicmiddleast.com]

  • By phone: [Insert General GICME Phone Number, e.g., +965 2222 5678 (Kuwait Office)]

  • By visiting this page on our website: [Link to your Contact Us page]

  • By mail: [GIC Middle East Main Office Address, e.g.,] [Building/Office Number] [Street Name] [City, Country, e.g., Kuwait City, Kuwait]